01 / 01Jackets
Custom Order System
Every custom order carries its own spec through production.
- Order intake
- Specifications & artwork
- Production stages
- Customer records
- Order
- Specification
- Artwork
- Productionstage 4 of 6
- Quality check
- Delivery
Industries · Fashion & apparel
We build operating systems for fashion brands — styles and size runs, sampling and production, drop launches, stock across boutiques and online, made-to-measure orders and sell-through, connected in one platform designed around how your brand actually works.
01Where fashion brands lose margin
Fashion brands rarely fail on design. They lose margin between the workshop, the warehouse, the boutiques and the website — in size runs, late fabric and markdowns that come too late.
What happens
The buy is split across sizes on instinct or last season's spreadsheet. Nobody sees which sizes are selling through until a customer asks for a medium that's gone.
What it costs
Full-price sales lost in the middle sizes, and the end sizes left over for the markdown rail.
With one system
Stock and sell-through by style, colour and size in one matrix, so broken size runs are flagged early and the next buy follows what actually sold.
What happens
Tech packs are in email, sample feedback in voice notes, fabric arrivals in a supplier chat and the workshop's progress in photos sent when someone remembers.
What it costs
Drops slip because a late fabric delivery is discovered at cutting, and nobody can say which styles will actually arrive for launch.
With one system
Every production order moves through sampling, fabric, cutting, stitching, QC and receiving with dates, owners and attachments — so a delay is visible the day it happens.
What happens
Launch dates are set in a group chat. Photography, product copy, website listings and store deliveries are chased one by one in the final week.
What it costs
Drops that go live half-listed, campaigns that drive traffic to sold-out pages, and boutique teams who learn about a launch from customers.
With one system
Each drop has a launch plan tied to its styles: production readiness, shoot, copy, listings and store allocation, with gaps visible weeks ahead.
What happens
Each boutique and the online warehouse keep their own stock. Transfers are arranged by phone between store managers.
What it costs
Online orders refused while the right size sits on a rail in Al Ain, and stores holding stock that sells better elsewhere.
With one system
One stock picture across every location, with suggested transfers based on where each size is actually selling — approved before anything moves.
What happens
Measurements, fabric choices, deposits, fitting dates and promised collection dates are written in a notebook at the boutique counter.
What it costs
Missed fittings, lost measurements, disputes over deposits and clients who stop ordering custom pieces after one late collection.
With one system
Each atelier order has the client's measurements, fabric, deposit, workroom stage, fitting and promised date, with reminders sent before the date slips.
What happens
Slow styles are spotted at the end-of-season count, and discounts are set across whole collections because there's no per-style view.
What it costs
Margin given away on styles that were still selling, and slow ones discounted too late to clear.
With one system
Weeks of cover and sell-through per style surface markdown candidates during the season, so price decisions are made per style and on time.
02Fashion platform preview
Switch between the views a merchandiser, production manager, boutique team and founder would use every day. Every screen is designed per brand in discovery.
Illustrative interface with sample data — your system is designed around your collections, workshops and stores.
Illustrative demo · sample dataCan you see your next drop on it?
Build your fashion brand system03Solutions
Every style, colour and size in one matrix
Styles with their colourways, size runs, SKUs, barcodes, costings, images and care details — the single source the website, stores and workshop all read from.
Every style, colour and size in one matrix
Styles with their colourways, size runs, SKUs, barcodes, costings, images and care details — the single source the website, stores and workshop all read from.
Not every brand needs every module. We scope the ones your operation actually uses, and add the rest when you need them.
04AI inside the system
AI in your fashion system works on your own styles, sizes, production orders and sales. It spots patterns, drafts and explains — your team makes the creative and buying calls.
AI never places a production order, moves stock, sets a markdown or messages a client without someone approving it. Design and buying decisions stay with your team; AI suggestions always show the sales and stock records behind them.
Suggests a size split from this style's and similar styles' sell-through, with stock-outs adjusted for, and shows how it differs from the last buy — for the buyer to accept or change.
Lists the orders by workshop with their last update and due date, and drafts a short status request for each one for the production manager to send.
Drafts names, descriptions, fabric, fit and care notes in English and Arabic from the tech pack and style sheet, in your brand's tone, ready for editing.
Groups return reasons and customer notes by size, and flags if one size is returned for the same reason more than the others — a signal to check the size chart or the pattern.
Proposes a size split per boutique and online based on each location's past sales of similar styles, as transfers waiting for approval.
Answers from your own sales and stock: units, full-price sell-through, returns and best and worst styles, with the records linked.
05A day with ORCHESTR
An illustrative day — every system is designed around how your team actually works.
06Integrations
Integrations depend on what each provider exposes — we confirm every connection in scoping before committing to it. Names are examples of categories we work with, not partnerships.
07How we build your system
08Why it matters
We don't quote savings we haven't measured. In discovery we baseline how your team works today, so improvements can be tracked against your own numbers.
09Possible use cases
Examples of what we could build — not completed client projects.
A label with two boutiques and a workroom runs its collections, custom orders, fittings and alterations in one system, with client measurements kept on file.
A brand launching limited drops online plans each release from sampling to listing, and buys size runs from what the last drops actually sold.
A retailer with stores in Dubai, Abu Dhabi and Al Ain moves sizes between locations on suggested transfers, with replenishment and markdowns planned per style.
A brand with its own store plus department-store concessions manages line sheets, wholesale orders and concession sell-out in the same system as its retail stock.
Running today
For Jackets, a custom apparel business, ORCHESTR built an order system that captures each order's specification and artwork and tracks it through production stages and quality check to delivery.
01 / 01Custom Order System
Every custom order carries its own spec through production.
FAQs
Retail & commerce
Yes — that's the starting point. Each style carries its colourways and size run (including kidswear ages, one-size pieces and custom sizing), and every stock, sales and production figure is held at that level so sell-through by size is always available.
No. Your storefront and tills keep selling; we connect to them through their APIs or exports and build the operations behind them — production, allocation, atelier and reporting. If a replacement makes more sense, we'll explain why in discovery.
Yes. Workshop updates can be as light as a simple mobile page or a WhatsApp message your team logs against the order. The point is that the stage and date land on the production order, not in a chat.
Yes. Atelier orders carry measurements, fabric, deposits, fittings, workroom stages and promised dates, and clients can be reminded or updated on rules you approve. Measurement profiles stay on the client record for the next order.
No. AI suggests size splits, allocations and markdown candidates from your own sales and stock, and drafts copy and messages. Every production order, transfer and price change is approved by a person, and creative decisions stay with your team.
Usually from your storefront, POS and spreadsheets. We clean SKUs and barcodes, rebuild the style-colour-size structure where it's inconsistent and agree what history to migrate before launch.
If you sell through stockists or department-store concessions, we can add line sheets, wholesale orders, concession stock and sell-out reports. If you don't, we leave it out — the system only includes what you use.
Access is set by role and enforced on the server: boutique staff see their store and clients, workshops see only their production orders, and margin and costing stay with management. Hosting and data retention are agreed in scoping.
It's quoted after a discovery call, based on your channels, locations, workshops and the modules you need — atelier and wholesale, for example, are scoped only if you use them. You receive a written scope and quote before any build begins.
Start here
Tell us how a collection moves from sample to sold at your brand today. We'll show you how one system could connect your workshops, stores, website and atelier.