Industries · Logistics companies
We build logistics systems that connect bookings, dispatch, drivers, proof of delivery, fleet and invoicing — so operations, customers and finance work from the same live record.
01Where logistics breaks
Many logistics delays don't happen on the road. They happen in the hand-offs between sales, dispatch, drivers and accounts.
What happens
The only way to know where a delivery is, is to call or message the driver — and wait.
What it costs
Operations spend the day on the phone, customers get vague answers, and problems surface after they've already happened.
With one system
Drivers update status from a simple app at each stop. Operations, customer service and — if you want — the customer see the same live status.
What happens
Jobs are assigned by message, changes are announced in group chats, and the plan exists in the dispatcher's head.
What it costs
Missed pickups, double-assigned vehicles and no record of who agreed to what when something goes wrong.
With one system
A dispatch board where every job is assigned to a driver and vehicle, with capacity, timing and changes recorded.
What happens
Signed delivery notes and photos are sent to whoever the driver remembers, then searched for when a customer disputes a delivery.
What it costs
Invoices wait for paperwork, disputes take days, and cash comes in later than it should.
With one system
Signature, photos, time and location are captured in the app and attached to the shipment — ready for invoicing the moment it's delivered.
What happens
Rate cards, fuel surcharges and customer-specific prices sit in different files; quotes are typed into emails.
What it costs
Slow responses to new business and inconsistent pricing between sales staff.
With one system
Quotes generated from your own rate cards and customer agreements, with approval rules for discounts and a record of every version.
What happens
Registration, insurance, permits and service dates are kept in a spreadsheet that someone updates when they remember.
What it costs
Vehicles off the road unexpectedly, and expiry dates discovered at the worst moment.
With one system
Each vehicle and driver has its documents, expiries and service history, with reminders before anything lapses.
What happens
Customer service relays questions to operations, who relay them to drivers.
What it costs
Hours of interruptions a day and a service experience that feels slower than it is.
With one system
Tracking links and a customer portal answer routine status questions from live data, so the team handles exceptions instead.
02Logistics platform preview
From the dispatcher's board to the finance queue — switch between views your team would use. Every screen is designed per operation in discovery.
Illustrative interface with sample data — your system is designed around your lanes, vehicles and customers.
Illustrative demo · sample dataPicture your own operation on one board?
Build your logistics system03Solutions
One record per shipment, start to finish
Every booking becomes a shipment with its customer, cargo, addresses, windows, documents and status history — from first request to filed POD.
One record per shipment, start to finish
Every booking becomes a shipment with its customer, cargo, addresses, windows, documents and status history — from first request to filed POD.
Not every logistics needs every module. We scope the ones your operation actually uses, and add the rest when you need them.
04AI inside the system
Your logistics system already holds the jobs, statuses, rate cards and documents. AI turns those records into alerts, drafts and answers — and leaves decisions with your team.
AI suggests and drafts; people approve. Reassignments, prices and customer messages wait for confirmation, and AI only sees data the user is allowed to see.
Watches driver updates against delivery windows and flags shipments likely to be late — with the knock-on effect on the rest of the route and a suggested fix.
Extracts references, quantities and dates from uploaded documents, matches them to shipments and highlights mismatches for someone to check.
Builds a draft from your rate card, surcharges and the customer's agreement, and routes it for approval if it breaks a pricing rule.
Answers routine tracking questions from live status and POD records — on your portal or through your messaging channels — so the team handles exceptions.
Volumes, on-time rate, exceptions by cause, vehicles off road and invoices waiting on paperwork — in one short brief.
05A day with ORCHESTR
An illustrative day — every system is designed around how your team actually works.
06Integrations
Integrations depend on what each provider exposes — we confirm every connection in scoping before committing to it. Names are examples of categories we work with, not partnerships.
07How we build your system
08Why it matters
We don't quote savings we haven't measured. In discovery we baseline how your team works today, so improvements can be tracked against your own numbers.
09Possible use cases
Examples of what we could build — not completed client projects.
Route-grouped dispatch, a driver app with photo POD, and tracking links for e-commerce and retail customers.
Inbound, storage, picking and delivery linked per client, with storage charges billed automatically alongside transport.
Rate-card quoting, recurring contract runs, fleet compliance and customer-specific reporting for corporate clients.
Depot-level boards and fleets with a management layer comparing volumes, on-time rates and costs across sites.
Running today
Wrap It Movers runs its moving, storage and logistics operations on a system we built — a different shape of logistics business, built with the same approach.
01 / 01Warehouse & Fleet System
Every move, crew and stored box — on one record.
FAQs
Logistics & automotive
No. The driver app runs on ordinary smartphones. It's designed for one-handed use and keeps working on patchy signal, syncing updates when the connection returns.
If your vehicles already have GPS or telematics units, we can pull their positions in through the provider's API where one is available. Otherwise, status and location come from the driver app at each stop.
Often. Bookings can come in through a customer portal, email, API or file exchange, depending on what each customer uses. We confirm each connection during scoping before committing to it.
The driver records signature, photos and notes at handover; time and location are stamped automatically and attached to the shipment. Customers can download PODs from their portal if you give them access.
That's the most common starting point. We map how the spreadsheets and chats are actually used, migrate the data that matters (customers, rate cards, vehicles) and roll out in stages so operations never stop.
Yes. Depots, currencies and tax settings can be configured per site, with a combined management view on top.
No — not unless you explicitly want certain rules automated. By default AI flags risks and suggests reassignments or quotes, and a person approves them.
It depends on scope. After discovery you get a staged plan; most operations start using the core shipment record and driver app well before the full system is complete.
Each system is quoted after a discovery call, based on modules, integrations, depots and user numbers. Support and hosting are agreed separately, in writing.
Start here
Tell us how jobs move through your business today. We'll show you how one system could connect dispatch, drivers, customers and finance.