Industries · Cleaning companies
Recurring cleansthat never slipthrough the rota.
We build operating systems for cleaning companies that connect bookings, recurring visits, crews, transport, checklists, quality inspections, contracts and billing — so every visit is staffed, done to standard and paid for.
- Bookings & recurring visits
- Crew scheduling
- Drop-off routes
- Checklists & photos
- Quality inspections
- Commercial contracts
- Supplies
- Billing & payments
01Where cleaning operations crack
The cleaning is the easy part.
Cleaning companies rarely lose customers over a dusty shelf. They lose them over a cleaner who didn't arrive, a booking nobody confirmed and a complaint nobody followed up.
01A cleaner calls in sick and four homes find out at the door
What happens
The day's plan lives in a WhatsApp group and the supervisor's notebook. When someone is absent, the supervisor calls round to find cover and forgets to tell customers.
What it costs
Customers wait at home for a crew that isn't coming, recurring clients cancel, and the supervisor's morning goes on phone calls instead of quality.
With one system
Absences update the schedule, the affected bookings are listed with suggested cover from cleaners nearby, and customers are told before anyone is left waiting.
02Recurring bookings are re-typed every week
What happens
Weekly and fortnightly cleans are rebuilt manually from a spreadsheet. Holidays, skips and 'can you come Thursday instead' are tracked in chat.
What it costs
Visits are missed or doubled, the same customer gets a different cleaner every week, and nobody can say how many recurring customers you actually have.
With one system
Recurring plans generate visits automatically, keep the preferred cleaner where possible, and handle skips and swaps without breaking the series.
03Drop-offs are planned by the driver, not the schedule
What happens
Drivers decide the drop-off and pick-up order on the day, from a list sent by message. Cleaners wait on the pavement or arrive late to the next job.
What it costs
Paid hours lost in transit, late arrivals, overtime at the end of the day and a van that drives across Dubai twice.
With one system
Drop-off and pick-up runs are built from the day's bookings by area and start time, and drivers see their route and stops in order.
04Nobody can prove the job was done to standard
What happens
Checklists are on paper, if they exist. When a customer complains, it's their word against the cleaner's.
What it costs
Re-cleans for free, refunds to keep the peace and contract clients who start looking at other providers.
With one system
Each job has its checklist by room or area, before-and-after photos and a customer sign-off — and complaints are linked to the visit they're about.
05Commercial contracts are run from a binder
What happens
Office and building contracts each have their own scope, frequency, staffing and inspection routine, kept in documents and the account manager's memory.
What it costs
Scheduled tasks like deep cleans and window cleaning slip, inspections aren't recorded, and renewal conversations start without evidence of service.
With one system
Each contract holds its sites, scope, task frequencies, staff on site and inspection scores, so the account manager walks into a renewal with the record.
06Payments trail behind the cleans
What happens
Card payments, bank transfers and cash collected by cleaners are matched to bookings by hand at month end; packages are tracked on a spreadsheet.
What it costs
Unpaid visits slip through, package balances are disputed and finance spends days reconciling.
With one system
Every booking carries its price and payment status, payment links go out automatically, packages update as visits are used and contract invoices are generated from the service record.
02Cleaning platform preview
What your cleaning system could look like.
Switch between the views an operations coordinator, supervisor and owner would use every day. Every screen is designed per company in discovery.
Illustrative interface with sample data — your system is designed around your services, crews and areas.
Illustrative demo · sample dataCan you picture your own crews on this schedule?
Build your cleaning system03Solutions
The parts of a cleaning system — chosen for your company.
Every enquiry quoted, booked or followed up
Bookings & enquiries
WhatsApp, website, app and phone enquiries in one pipeline, with pricing by property size, hours and service, and online booking if you want it.
- Pricing by hours, rooms or area
- Instant quotes for standard services
- Site-visit quotes for commercial work
- Booking confirmations and reminders
Every enquiry quoted, booked or followed up
Bookings & enquiries
WhatsApp, website, app and phone enquiries in one pipeline, with pricing by property size, hours and service, and online booking if you want it.
- Pricing by hours, rooms or area
- Instant quotes for standard services
- Site-visit quotes for commercial work
- Booking confirmations and reminders
Not every cleaning company needs every module. We scope the ones your operation actually uses, and add the rest when you need them.
04AI inside the system
AI that keeps the schedule full and the standards visible.
AI in your cleaning system works on its own records — enquiries, bookings, schedules, checklists, inspections and payments. It drafts, suggests and summarises; your coordinators decide.
AI suggests schedule changes, replies and follow-ups — a coordinator approves them before anything moves or is sent. It never judges a cleaner's performance on its own, never handles staff documents with authorities, and only sees what each user's role allows.
- 01
Enquiry replies & quotes
Staff approve before sendingA customer asks the price for a 3-bed villa deep clean this weekend.Prices the job from your service rules, checks weekend crew availability and drafts a reply with the quote and two available slots for the team to send.
- 02
Absence cover
Two cleaners are off tomorrow. What needs to change?Lists the affected bookings, suggests cover from cleaners in the same area with free hours, flags any that can't be covered and drafts the customer messages.
- 03
Drop-off run planning
Plan tomorrow's van runs.Groups tomorrow's bookings by area and start time into drop-off and pick-up runs for each van, for the transport coordinator to adjust and confirm.
- 04
Complaint summaries
Summarise this week's complaints.Groups complaints by service, area and cause, links each to the visit, checklist and photos, and shows which have a re-clean booked.
- 05
Recurring plan health
Which recurring customers might cancel?Flags plans with skipped visits, cleaner changes or recent complaints, with each customer's history, so the team can reach out before they leave.
05A day with ORCHESTR
An operations coordinator's Tuesday, two ways.
- 06:45Cover suggested before the vans leaveThe absences update the schedule, cover is suggested from nearby teams and customers are messaged once approved.
- 07:30Runs ready on the driver's phoneEach driver sees their drop-off run in order, with start times and the cleaners for each stop.
- 10:00Status from the crew appThe crew checked in at 09:52; the customer gets an arrival message without anyone making a call.
- 13:30The checklist and photos are thereThe coordinator opens the visit, sees the checklist and photos, and books a short re-clean for the item that was missed.
- 16:00Next week is already scheduledRecurring plans have generated next week's visits; the coordinator only reviews skips and swaps.
- 19:00Owner sees the day on their phoneVisits completed, revenue, unpaid bookings and quality scores are already on the owner's dashboard.
An illustrative day — every system is designed around how your team actually works.
06Integrations
Connects to what you already use.
Integrations depend on what each provider exposes — we confirm every connection in scoping before committing to it. Names are examples of categories we work with, not partnerships.
- Messaging
- WhatsApp Business APISMS gatewaysEmail
- Booking channels
- Your website booking formBooking marketplaces (via API or export, where available)Customer app (if you want one)
- Payments
- Card payment gatewaysPayment linksBank transfer reconciliation via export
- Accounting
- Zoho BooksQuickBooksXero
- Maps & location
- Google MapsVehicle tracking providers (via API where available)
- Data & HR
- Spreadsheets & exportsExisting HR or payroll tools (via export)BI tools
07How we build your system
Built around your cleaning company — not a template.
- 01
Understand your business
We learn how the business actually runs — people, tools, hand-offs and where time is lost — before proposing anything. - 02
Map your workflows
Every workflow is mapped end to end: who does what, when, with which information, and what should happen automatically. - 03
Design your system
Screens, records, permissions and integrations are designed around those workflows, and the scope is agreed in writing. - 04
Build and integrate
We build in stages and connect the tools you keep, so your team sees working software early and gives feedback as we go. - 05
Test and launch
We test with real scenarios, migrate the agreed data, set up roles and access, and onboard the team. - 06
Support and improve
After launch we support the system under an agreed arrangement and extend it as the business changes.
08Why it matters
What changes for the company.
We don't quote savings we haven't measured. In discovery we baseline how your team works today, so improvements can be tracked against your own numbers.
Customers who aren't left waiting
Absences and delays reach the schedule and the customer before anyone is stood up.Recurring revenue that holds
Plans run on their own, keep the same cleaner where possible and flag customers drifting away.Less time lost on the road
Drop-off runs follow the schedule instead of being improvised each morning.Evidence of every clean
Checklists, photos and sign-offs answer complaints with facts.Contracts renewed on the record
Inspections and completed periodic tasks show the client what they've received.Every visit paid for
Payment status sits on the booking, and packages and contract invoices add up.
09Possible use cases
How different cleaning companies could use it.
Examples of what we could build — not completed client projects.
Hourly and recurring cleans at scale
Online booking, recurring plans, preferred cleaners, van drop-off runs and payment links for a team cleaning hundreds of homes a week.
Offices, clinics and buildings
Contract scopes, on-site staff, periodic tasks, supervisor inspections and monthly invoicing for corporate and facility clients.
Move-outs and post-handover cleans
Site-visit quotes, multi-person crews, equipment allocation and photo-based sign-off for move-in, move-out and post-construction work.
Dubai, Sharjah and Abu Dhabi teams
Area-based schedules and vans with shared customers and pricing, and one owner's view of quality and revenue across emirates.
FAQs
Cleaning company questions, answered.
Real estate & property
01Can customers book and pay online?
Yes, if you want them to. Customers can book standard services with live availability from your website or an app, pay by card or payment link, and manage recurring plans. Commercial and specialist work can stay quote-first.
02Does it handle hourly bookings and fixed-price services?
Both. Pricing can be by hours and number of cleaners, by rooms or property size, by area for commercial sites, or fixed packages — with surcharges for materials, weekends or urgent bookings set the way you price today.
03We move cleaners by van. Can the system plan that?
Yes. Drop-off and pick-up runs are built from the day's bookings by area and start time, and drivers see their stops in order. Your transport coordinator stays in control of the final plan.
04Will cleaners be able to use the app?
It's built for cleaners on the move: very few screens, pictures and icons on checklists, photo capture in one tap, and languages chosen to suit your team. It runs on ordinary smartphones.
05Can it manage our commercial contracts and inspections?
Yes. Each contract holds its sites, scope, daily and periodic tasks, staffing and consumables. Supervisors record inspections with scores and photos, and those records support monthly reports and renewals.
06Does it handle staff visas and documents?
We can track staff documents and expiry dates so nothing lapses unnoticed, and link them to scheduling. Applications and renewals still go through the official channels — the system doesn't connect to government systems.
07What does the AI do with our schedule?
It suggests cover, plans van runs and drafts replies — it doesn't move bookings or message customers until a coordinator approves. It never rates or disciplines staff on its own.
08Can we bring our existing customers and recurring plans?
Usually, from spreadsheets, your current booking tool or accounting exports. We map customers, addresses, plans, packages and preferred cleaners, and clean duplicates before launch.
09How is pricing worked out?
Each system is quoted after a discovery call, based on modules, integrations, the number of cleaners and areas you cover. Support and hosting are agreed separately, in writing.
Start here
Let's mapyour schedule.
Tell us how bookings, crews and contracts run today. We'll come back with how one system could connect your coordinators, cleaners, drivers and finance.
- 01We get back to you to arrange a call.
- 02A focused conversation about how your cleaning company runs today.
- 03If there's a fit, a written scope and quote — no obligation.