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ORCHESTR

Industries · Building materials

The right load,on the right site,before the pour.

We build operating systems for building materials suppliers that connect BOQ quotes, contractor accounts and credit, stock across yards, call-off orders, delivery trucks and proof of delivery — designed around how your sales, yard and logistics teams actually work.

Build your supply system
Tomorrow · Dubai yard
Sample
Deliveries tomorrow
34
Trucks available
11 / 13
Site windows at risk
2
Thursday
Dubai yard
Crane truck 1
Crane truck 2
Flatbed 4
06:00
07:00
08:00
09:00
10:00
11:00
12:00
13:00
14:00
15:00
PRJ-318 · JVC tower
Rebar 12 t · gate 06:30
PRJ-327 · Al Barsha villas
Blocks 4 pallets
PRJ-331 · Dubai South
Access not confirmed
PRJ-305 · Business Bay
Steel mesh · crane lift
Yard transfer
To Sharjah branch
PRJ-318 · JVC tower
Plywood & props
Cash customer
Al Quoz · cement 80 bags
PRJ-340 · Mirdif
Waterproofing
  • BOQ & project quotes
  • Contractor accounts
  • Credit control
  • Yard & branch stock
  • Call-off orders
  • Site deliveries
  • Proof of delivery

01Where materials suppliers lose margin

The site needs it at seven. The truck left at ten.

Supplying construction means dozens of contractors, hundreds of call-offs and a fleet that has to meet site windows. Most suppliers coordinate it through phone calls, a delivery whiteboard and an ERP that only sees the invoice.

01

BOQ quotes are priced line by line in spreadsheets

What happens

A contractor sends a bill of quantities with 120 lines; sales match items, check yard stock and apply project pricing by hand in Excel.

What it costs

Quotes take days, prices differ between salespeople, and approved project rates are forgotten when the call-offs start.

With one system

BOQs are imported and matched to your items, priced from project and customer rate cards with margin rules, and the approved quote becomes the price list for every call-off on that project.

02

Call-offs arrive by phone and WhatsApp and get lost

What happens

Site engineers and foremen message their orders to whoever they know at the branch; the order is written on a pad and typed in later.

What it costs

Orders are missed or duplicated, the wrong quantity is loaded, and the contractor disputes the invoice.

With one system

Every call-off lands in one order queue against the project and quote, with the site contact, delivery window and quantity confirmed back to the site.

03

Delivery planning lives on a whiteboard

What happens

The logistics coordinator plans trucks and cranes each afternoon from printed orders, phoning drivers and sites to confirm access and times.

What it costs

Trucks leave half empty or late, sites miss pour windows, and waiting time at gates isn't charged back.

With one system

Deliveries are scheduled by truck type, crane, area and site window, with loads built from the orders and drivers updating status from their phone.

04

Credit limits are checked after the truck is loaded

What happens

Sales take orders from contractors without seeing their overdue balance; finance finds out at month end.

What it costs

Material goes out to accounts that are already over limit, and collections drag on for months.

With one system

Each order checks the contractor's credit limit, overdue balance and project retention before it's released, with exceptions approved by the credit controller.

05

Proof of delivery is a crumpled delivery note

What happens

Signed delivery notes come back in the cab days later, if at all; shortages and damages are reported by phone.

What it costs

Invoices are disputed because there's no clear proof of what was delivered, when and to whom.

With one system

Drivers capture signature, photos, quantities and any shortage on site. The POD is attached to the order and invoice, and the contractor sees it straight away.

06

Stock across yards and branches doesn't agree

What happens

Each yard keeps its own counts; transfers between branches are arranged by phone and recorded late.

What it costs

Sales promise stock that is in the wrong yard, and fast-moving lines run out during big pours.

With one system

Stock by yard, bay and branch, with reservations for confirmed call-offs, inter-branch transfers and reorder points based on project demand.

02Building materials platform preview

What your supply system could look like.

Switch between the views a sales engineer, logistics coordinator, credit controller and branch manager would use every day. Every screen is designed in discovery around your products, yards and fleet.

Tomorrow · Dubai yard
Sample
Deliveries tomorrow
34
29 scheduled
Trucks available
11 / 13
2 in service
Thursday
Dubai yard
Crane truck 1
Crane truck 2
Flatbed 4
Flatbed 7
Tipper 2
06:00
07:00
08:00
09:00
10:00
11:00
12:00
13:00
14:00
15:00
PRJ-318 · JVC tower
Rebar 12 t · gate 06:30
PRJ-327 · Al Barsha villas
Blocks 4 pallets
PRJ-331 · Dubai South
Access not confirmed
PRJ-305 · Business Bay
Steel mesh · crane lift
Yard transfer
To Sharjah branch
PRJ-318 · JVC tower
Plywood & props
Cash customer
Al Quoz · cement 80 bags
PRJ-340 · Mirdif
Waterproofing
PRJ-322 · Meydan
Blockwork 6 pallets
Credit hold
PRJ-309 · awaiting release
PRJ-327 · Al Barsha villas
Sand 20 t
PRJ-336 · Jebel Ali
Aggregate 18 t
Which of tomorrow's deliveries could miss their site window?
Two: PRJ-331 at Dubai South has no confirmed gate pass yet, and PRJ-309 is on credit hold until finance releases it. Crane truck 1's earlier drops finish in time either way. I've drafted a confirmation request to the PRJ-331 site engineer for the coordinator to send.
Delivery scheduleSite contactsCredit status

Illustrative interface with sample data — your system is designed around your products, yards and customers.

Illustrative demo · sample data

Can you picture tomorrow's deliveries on it?

Build your supply system

03Solutions

The parts of a materials supply system — chosen for your business.

  • Faster quotes that stick through the project

    BOQ & project quotations

    Import BOQs, match lines to your items, price from customer and project rate cards with margin rules, and turn the won quote into the price list for every call-off on that project.

    • BOQ import and item matching
    • Project and customer rate cards
    • Margin rules and approvals
    • Escalation and validity terms

Not every supply business needs every module. We scope the ones your operation actually uses, and add the rest when you need them.

04AI inside the system

AI that keeps quotes, call-offs and trucks in step.

AI in your supply system works on its own records — BOQs, rate cards, call-offs, stock, trucks and accounts. It reads, matches and drafts; your team approves.

AI here supports sales, logistics and credit administration. It doesn't approve credit, change prices, release held orders or confirm technical suitability of materials for a structure — those stay with your team and the project's engineers. Messages to contractors and any change to orders, prices or stock are approved by a person first.

  1. 01

    BOQ matching

    Sales engineer reviews
    A contractor sends a 130-line BOQ in Excel and PDF.

    The assistant reads the BOQ, matches lines to your items and units, prices them from the right rate card and highlights lines it can't match or that fall below margin — ready for the sales engineer to finish.

  2. 02

    Call-off capture

    Order desk confirms
    A foreman sends a voice note on WhatsApp asking for 300 bags of cement tomorrow morning.

    Turns the message into a draft call-off on the right project and site, checks stock and credit, and proposes a delivery slot — the order desk confirms before anything is loaded.

  3. 03

    Delivery planning help

    Coordinator confirms
    Plan tomorrow's 34 deliveries across 11 trucks.

    Proposes loads and routes by truck type, crane need, area and site window, and lists the deliveries that can't fit so the coordinator can decide what moves.

  4. 04

    Collections worklist

    Sent after approval
    Which accounts should credit control chase this week?

    Ranks accounts by overdue amount, age and upcoming call-offs, and drafts statements and reminder messages for the credit controller to review and send.

  5. 05

    POD and dispute support

    A contractor disputes the quantity on INV-55102.

    Pulls the order, the loading record and the signed POD with photos into one summary, so the account manager can answer with evidence.

  6. 06

    Plain-language reporting

    How did the Sharjah yard's margin compare with Dubai last month?

    Answers from your own sales and cost data with the figures by category and the records behind them.

05A day with ORCHESTR

One yard, two different Wednesdays.

  1. 05:45Loads and routes on every phoneEach driver opens their loads, site pins, gate times and site contacts on the app before leaving the yard.
  2. 07:00Site access confirmed the day beforeAccess was confirmed with the site engineer yesterday; the one unconfirmed site was flagged and moved.
  3. 09:30Every call-off in one queueMessages, calls and portal orders sit in one queue against their project, confirmed back to each site.
  4. 11:00Credit checked at the orderThe order is held at the credit check and the credit controller decides before anything is loaded.
  5. 14:00BOQ priced and reviewedThe BOQ is matched and priced from the rate card; the salesperson reviews the exceptions and submits it.
  6. 17:30PODs already on the invoicesSigned PODs with photos are attached to today's orders and invoices as drivers finish.

An illustrative day — every system is designed around how your team actually works.

06Integrations

Works with the systems your branches already use.

Integrations depend on what each provider exposes — we confirm every connection in scoping before committing to it. Names are examples of categories we work with, not partnerships.

ERP & accounting
SAP Business One (via API or export)Microsoft Dynamics 365 (via API)OdooZoho BooksTally (via export)
Fleet & tracking
GPS and telematics platforms (where available)Fuel card exports
Messaging
WhatsApp Business APIEmail (Microsoft 365 / Google Workspace)SMS gateways
Payments & banking
Card payment gatewaysPayment linksBank statement imports
Yard & weighbridge
Weighbridge systems with data outputBarcode and QR scannersLabel printers
Data
Spreadsheets & exportsExisting databasesBI tools

07How we build your system

Built around your supply business — not a template.

  1. 01

    Understand your business

    We learn how the business actually runs — people, tools, hand-offs and where time is lost — before proposing anything.
  2. 02

    Map your workflows

    Every workflow is mapped end to end: who does what, when, with which information, and what should happen automatically.
  3. 03

    Design your system

    Screens, records, permissions and integrations are designed around those workflows, and the scope is agreed in writing.
  4. 04

    Build and integrate

    We build in stages and connect the tools you keep, so your team sees working software early and gives feedback as we go.
  5. 05

    Test and launch

    We test with real scenarios, migrate the agreed data, set up roles and access, and onboard the team.
  6. 06

    Support and improve

    After launch we support the system under an agreed arrangement and extend it as the business changes.

08Why it matters

What changes for a materials supplier.

We don't quote savings we haven't measured. In discovery we baseline how your team works today, so improvements can be tracked against your own numbers.

  • Quotes that hold through the project

    Approved project rates carry into every call-off, so pricing is consistent from first order to last.
  • Fewer missed site windows

    Deliveries are planned around site windows and access, with problems flagged the day before.
  • No order lost in a chat

    Every call-off has a record, a project and a confirmation back to site.
  • Credit protected before loading

    Orders are checked against limits and overdue balances before material leaves the yard.
  • Invoices backed by evidence

    Signed PODs with photos sit on every order and invoice.
  • Stock where it's needed

    Yard stock is planned against confirmed call-offs and transferred before it runs short.
  • One view per branch

    Sales, margin, deliveries and collections by yard and salesperson.

09Possible use cases

How different materials suppliers could use it.

Examples of what we could build — not completed client projects.

Single-yard trader

From notepad to order desk

A Sharjah-based supplier of blocks, cement and aggregates replaces phone orders, a delivery whiteboard and paper notes with one order queue, a driver app and PODs.

Call-offsDeliveriesPOD
Multi-branch distributor

Three yards, one stock picture

A distributor with yards in Dubai, Sharjah and Abu Dhabi shares stock, transfers and contractor accounts, with branch dashboards and group-level credit control.

Multi-yard stockCredit controlDashboard
Steel and rebar supplier

Projects priced and protected

A steel supplier quotes large projects from BOQs, locks rates with escalation terms and tracks each call-off against the quoted tonnage.

BOQ quotesRate cardsProject tracking
Specialist finishes supplier

Samples, specs and site deliveries

A supplier of waterproofing, tiles and finishes manages samples and approvals with consultants, then call-offs and deliveries once materials are approved for the project.

ApprovalsQuotesContractor portal

FAQs

Building materials supplier questions, answered.

Manufacturing & industrial

01We already use an ERP for stock and invoicing. Where does this fit?

Usually around it. Most ERPs record the sale but don't run BOQ pricing, call-off capture, delivery scheduling, PODs or credit checks well. We build those workflows and sync items, customers, stock, orders and invoices with your ERP so finance keeps working where it does today.

02Can it handle units like bags, pallets, tonnes and lengths?

Yes. Items can be bought, stocked and sold in different units with conversions — tonnes of rebar sold by length, cement by bag or pallet, sand by tonne or load — and weighbridge readings can be recorded against loads.

03How do drivers use it?

Through a simple mobile app: today's loads, site location and contacts, gate times, status updates, waiting time and proof of delivery with signature and photos. It keeps working with a weak signal and syncs when the connection returns.

04Can contractors place orders through WhatsApp?

Yes, through the WhatsApp Business API. Messages arrive in the order queue against the right account and project, and the order desk confirms them. Setting up the WhatsApp Business API needs your business account to be approved by Meta.

05Will the AI approve credit or change prices?

No. AI can read BOQs, draft call-offs, propose delivery plans and build collection lists, but credit decisions, price changes and releases from hold stay with your team, with approvals recorded.

06Can we migrate our customers, items and price lists?

Usually, from your ERP or spreadsheets. We map accounts, projects, items, units and rate cards, clean duplicates and agree with you what history to bring across before launch.

07Do you connect to GPS trackers on our trucks?

Where your telematics provider offers an API or data exports, we can show truck positions and arrival times against deliveries. If not, drivers update status from the app. We confirm what your provider allows during scoping.

08How is access controlled across branches and roles?

Access is role-based and enforced on the server. Drivers see their loads, salespeople see their accounts and margins, branch managers see their yard and management sees the group. Roles are agreed in discovery.

09How is a system like this priced?

It's quoted after a discovery session, based on the modules, yards, fleet size, integrations and users involved. Hosting and support are agreed separately, in writing.

Start here

Let's plantomorrow's loads.

Tell us how quotes, call-offs and deliveries move through your business today. We'll show you how one system could connect sales, yards, trucks and credit control.

  1. 01We get back to you to arrange a call.
  2. 02A focused conversation about how your supply business runs today.
  3. 03If there's a fit, a written scope and quote — no obligation.
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