Industries · Nonprofit organisations
Every dirhamtraced from donorto impact.
We build systems for nonprofits, foundations and community organisations that connect donors, pledges, grants, programmes, beneficiaries and volunteers — so the team can show exactly where support went and what it achieved.
- Donor CRM
- Pledges & campaigns
- Grant tracking
- Programmes
- Beneficiary records
- Volunteers
- Impact reporting
01Where nonprofits lose time
The mission is clear. The records behind it are not.
Many organisations run on a donor spreadsheet, a bank export, a grant calendar, a volunteer WhatsApp group and programme data in someone's laptop — then rebuild the picture for every report.
01Donations arrive through five channels and never meet the donor record
What happens
Online gifts, bank transfers, cheques, cash at events and corporate pledges land in different places. Finance reconciles the bank; fundraising keeps its own list.
What it costs
Donors thanked late or twice, pledges that quietly lapse, and no reliable answer to who gave what, to which campaign.
With one system
Every gift is recorded once against the donor, campaign and fund it supports, whichever channel it came through — with pledges, receipts and thank-yous tracked to completion.
02Restricted funds are tracked in someone's head
What happens
A corporate partner funds one programme, a foundation another, and general donations cover the rest. Restrictions live in agreements and email, not in the books.
What it costs
Programme spend that can't be matched to the right fund at reporting time, and anxious weeks before every funder report.
With one system
Each gift and grant carries its restriction and fund, and programme spending is allocated against it — so balances by fund are visible at any point, not just at year end.
03Grant deadlines and reports are managed from a calendar
What happens
Applications, award letters, milestone reports and budgets are spread across shared drives, with deadlines in one person's calendar.
What it costs
Missed reporting dates, rushed applications and funders who receive inconsistent numbers from different people.
With one system
Every grant has stages, owners, deadlines, budget lines and required outputs, with reports drafted from the programme records that already exist.
04Programme and beneficiary data lives on paper forms and laptops
What happens
Field teams collect intake forms on paper or in personal spreadsheets; distributions and sessions are counted by hand afterwards.
What it costs
Duplicate beneficiaries, gaps in service history, sensitive data stored where it shouldn't be, and impact figures nobody fully trusts.
With one system
Beneficiary intake, services and distributions are recorded once, by the team that delivers them, with access limited by role and every figure traceable to a record.
05Volunteers are coordinated in a chat group
What happens
Shifts for distributions, events and drives are posted in WhatsApp; sign-ups are a list of thumbs-up emojis and hours are never recorded.
What it costs
Under-staffed shifts, the same few volunteers burning out, and no way to thank, certify or report volunteer contribution.
With one system
Volunteers sign up to specific shifts with the roles and checks each one needs, get reminders, and have hours recorded automatically for recognition and reporting.
02Nonprofit platform preview
What your organisation's system could look like.
Switch between the screens a fundraising lead, programme manager and executive director would use every week. Every screen is designed per organisation in discovery.
Illustrative interface with sample data — your system is designed around your programmes, funds and reporting obligations.
Illustrative demo · sample dataSeen enough to picture your own organisation on it?
Build your organisation's system03Solutions
The parts of a nonprofit system — chosen for your organisation.
Every donor known, thanked and kept
Donor CRM & stewardship
Individuals, families, companies and foundations with their giving history, preferences, communications and relationships — and a stewardship plan for major donors.
- Giving history and preferences
- Major-donor stewardship
- Communication consent
- Household and company links
Every donor known, thanked and kept
Donor CRM & stewardship
Individuals, families, companies and foundations with their giving history, preferences, communications and relationships — and a stewardship plan for major donors.
- Giving history and preferences
- Major-donor stewardship
- Communication consent
- Household and company links
Not every organisation needs every module. We scope the ones your operation actually uses, and add the rest when you need them.
04AI inside the system
AI that turns your records into reports — and thank-yous.
AI in your organisation's system works on its own data — gifts, grants, programmes and volunteers. It drafts, matches and summarises; your team checks and decides.
AI here supports administration only. It never decides who is eligible for support, never makes safeguarding judgements about beneficiaries, and never sends a donor, funder or beneficiary message without staff approval. Beneficiary data used by AI stays within the system and follows each user's permissions.
- 01
Gift matching
Finance confirmsMatch this week's bank transfers to donors.Suggests the donor, campaign and fund for each unmatched transfer from references, amounts and giving history, with confidence shown. Finance confirms or corrects each one before it's recorded.
- 02
Thank-you and receipt drafts
Sent after reviewPrepare thank-you notes for this week's first-time donors.Drafts a short note per donor that mentions the fund they chose and what it supports, in English or Arabic as the donor prefers, for the fundraising team to review and send.
- 03
Funder report drafts
Programme manager editsDraft the quarterly report for Foundation A.Pulls outputs, spend against budget and milestone status from programme and finance records into the funder's template, and highlights anything that's behind so the team can explain it.
- 04
Volunteer shift fill
Which shifts are short this weekend?Lists the short shifts and suggests volunteers with the right role and availability who haven't been booked recently, with invitations drafted for the coordinator.
- 05
Duplicate and data checks
Staff review every mergeAre there duplicate beneficiary records?Flags likely duplicates using names, phone numbers and household details, with the reasons shown. Staff decide whether to merge — the system never merges automatically.
- 06
Reporting in plain language
How much has the Education fund spent this year, and on what?Answers from your fund and programme records with the totals, the breakdown and the transactions behind them.
05A day with ORCHESTR
A busy appeal week, two ways.
- 08:00Transfers matched overnightOvernight transfers already have suggested donors and funds; finance confirms them in a few minutes.
- 10:00Stewardship list for the dayMajor gifts are on today's stewardship list with drafted notes and the director's calls scheduled.
- 12:30Short shifts filled by invitationShort shifts are flagged and targeted invitations go to available volunteers once the coordinator approves.
- 14:00Distributions logged on siteEach distribution is recorded on a phone at the site, with duplicates checked and totals updating live.
- 16:30Report drafted from recordsThe report is drafted from programme and finance records; the manager edits the narrative instead of hunting for numbers.
- 19:00Director shares the live pictureRaised, pledged, donors and fund balances are on the director's phone, ready to share with the board.
An illustrative day — every system is designed around how your team actually works.
06Integrations
Works with what your organisation already uses.
Integrations depend on what each provider exposes — we confirm every connection in scoping before committing to it. Names are examples of categories we work with, not partnerships.
- Online giving
- Card payment gatewaysDonation pages on your websiteRecurring giving (where available)
- Banking
- Bank statement importsBank feeds (where available)
- Accounting
- Zoho BooksQuickBooksXeroExisting ERP (via API or export)
- Messaging
- WhatsApp Business APIEmailSMS gateways
- Field data
- Mobile intake formsKoboToolbox or similar (via export)Offline-capable forms
- Documents & data
- Google WorkspaceMicrosoft 365Spreadsheets & exportsBI tools
07How we build your system
Built around your organisation — not a template.
- 01
Understand your business
We learn how the business actually runs — people, tools, hand-offs and where time is lost — before proposing anything. - 02
Map your workflows
Every workflow is mapped end to end: who does what, when, with which information, and what should happen automatically. - 03
Design your system
Screens, records, permissions and integrations are designed around those workflows, and the scope is agreed in writing. - 04
Build and integrate
We build in stages and connect the tools you keep, so your team sees working software early and gives feedback as we go. - 05
Test and launch
We test with real scenarios, migrate the agreed data, set up roles and access, and onboard the team. - 06
Support and improve
After launch we support the system under an agreed arrangement and extend it as the business changes.
08Why it matters
What changes for the organisation.
We don't quote savings we haven't measured. In discovery we baseline how your team works today, so improvements can be tracked against your own numbers.
Donors who feel known
Gifts, preferences and thank-yous are on one record, so every donor is acknowledged properly and promptly.Restricted funds you can account for
Every gift and grant carries its restriction, and spend is allocated against it as it happens.Funder reports without the scramble
Outputs and spend come from the records the team already keeps, not from last-minute spreadsheets.Programmes with trustworthy numbers
Beneficiary services and distributions are recorded once, at the point of delivery, with duplicates caught.Volunteers who keep coming back
Clear shifts, reminders and recorded hours make it easier to give time — and to thank people for it.A board that sees the whole picture
Income, spend, reach and fund balances are live, for the director and trustees.
09Possible use cases
How different organisations could use it.
Examples of what we could build — not completed client projects.
Appeals with every dirham traced
Ramadan, winter and emergency appeals with gifts across channels, Zakat and restricted funds, receipts and distributions linked to the funds that paid for them.
Funders reported to on time
Several funders, each with its own budget, outputs and report format, drawn from one set of programme and finance records.
Grant-making with a clear trail
Applications from partner organisations, review and approval steps, disbursements and partner reports in one place for the foundation's team and board.
Many volunteers, a small team
Volunteer recruitment, checks, shifts and hours alongside simple donation tracking, for an organisation where most of the work is done by volunteers.
FAQs
Nonprofit questions, answered.
Education & organisations
01We already use a donor database or accounting software. Do we replace them?
Not necessarily. Your accounting system stays the ledger; we connect to it for fund allocations and reconciliation. If your donor database works but doesn't talk to programmes or volunteers, we can build around it through its API or exports. We'll recommend replacing something only if keeping it costs you more.
02Can it handle Zakat, Sadaqah and other restricted giving?
Yes. Funds and their restrictions are defined by you, and every gift carries the fund it was given to. Spending is allocated against funds, so you can show what each one received, spent and holds. How those funds may be used is decided by your organisation and its advisers, not by the system.
03Does it handle fundraising permits or regulatory reporting?
It can track permit references, campaign dates and the information you report to your licensing authority, and prepare the figures or exports you submit. It doesn't connect to government portals or submit anything on your behalf.
04How do you protect beneficiary data?
Beneficiary records are restricted by role and enforced on the server — fundraisers don't see case notes, and field staff see only the programmes they work on. Sensitive fields can be further limited. Hosting location, retention and consent rules are agreed with you in scoping.
05Can field teams record data without good connectivity?
Intake and distribution forms can be designed to work on phones at the point of delivery, and offline capture can be scoped where sites have poor signal. We'll test the forms with your field teams before launch.
06Will AI write to donors or decide who gets help?
No. AI drafts thank-yous, reports and invitations for staff to approve, and suggests matches and duplicates for staff to confirm. It never decides eligibility, makes safeguarding judgements or sends anything on its own.
07Can donors and funders log in to see updates?
Optionally. Donors can see their giving history and receipts, and funders or corporate partners can see progress on the programmes they support — only what you choose to publish to them.
08Can we move our existing donor and programme data?
Usually, from spreadsheets, your current CRM or accounting exports. We agree what moves, clean duplicates and test the migration before going live, so giving history isn't lost.
09How is a nonprofit system priced?
It's quoted after a discovery call, based on the modules, integrations, number of programmes and users involved. We're happy to scope in phases to fit your budget cycle. Hosting and support are agreed separately and in writing.
Start here
Let's mapyour mission.
Tell us how your organisation raises, delivers and reports today. We'll come back with how one system could connect donors, programmes, volunteers and finance.
- 01We get back to you to arrange a call.
- 02A focused conversation about how your organisation runs today.
- 03If there's a fit, a written scope and quote — no obligation.
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